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Discover the beauty of winter skin



This is the most wonderful time of the year, but not necessarily for our skin. Rain, snow, wind, and a number of harsh conditions that can seriously affect our skin health and appearance are also here. Colder winter weather causes a series of reactions on the skin that you need to take to consideration if you want to show a radiant and glowing complexion throughout the whole winter.


WINTER SKIN IMPAIRED ACID MANTLE

No matter how many layers of warm clothes you wear from head to toes. When the temperatures drop, your skin moisture drops with them. Dryness is the most evident consequence of cold weather on the skin. While high summer temperatures make your skin produce more oil, cold weather has the opposite effect.


Low temperatures are accompanied by less humidity outdoors and dry environments produced by heating indoors. This temperature fluctuation plus the wind and other outdoor stressors can cause irritation and inflammation. To al this, we have to add the fact that we drink less water in winter. The result is poorer skin hydration, that is, dry, flaky, and itchy skin.

On the other hand, skin microcirculation is also affected by the cold. Under low temperatures, the skin capillaries constrict in order to reduce the blood flow through the skin. It helps to maintain the body temperature and the capillaries will go back to normal after the exposure. Nevertheless, these


alterations in skin microcirculation can cause facial redness,

telangiectasia or spider angioma.


The effects of the above-mentioned external stressors plus the friction of clothes against the skin can eventually damage the hydrolipidic barrier. This hydrolipidic barrier, also known as the acid mantle, is a layer made of naturally occurring oils and lipids that are necessary to maintain skin balance and protect it from external stressors. Disruption of the acid mantle makes the skin more vulnerable to all the winter stressors, thus falling into a spiral in which the skin will be less capable of recovering itself from continual aggression and loss of moisture.



WINTER SKIN CARE

To minimize the effects of winter on the skin and prevent the characteristic dryness that comes with it, we highly recommend adapting your skincare routine to the new season. Here you have some tips:

  • Use a gentle skin cleanser.

Try to use a soft skin cleanser with milder surfactants like SENSITIVE CLEANSING GEL to help to preserve the hydrolipidic barrier that gets thinner and more fragile in winter. For your hands, cleaning them often with hand sanitizer nowadays is a must. To reduce the drying effects of alcohol-based sanitizers, moisturize your hands more often.

  • Enhance your skin moisture.

Reinforce your skin moisture in your skincare routine. You can use a thicker day cream in winter, add a HYDRA BONDING moisturizing serum to your regime, or apply a moisturizing mask more often. The options are endless.

We highly recommend boosting vitamin C in your skin using Juliette Armand Vitamin C serum once in a while. It will prepare your skin for the cold season.


Don’t forget to moisturize your lips frequently, and drink plenty of water!

  • Humidify the environment.

It is a good idea to counteract the air dryness caused by heating devices by using a humidifier at home. It will make the ambience more bearable for your skin.

  • Avoid too hot showers.

I know you will hate me for this one, but a long steamy shower is not good for your skin. Hot water damages the acid mantle and weakens the skin barrier. It can lead to dry skin or worsen it if you already have it. Lukewarm water showers are much more advisable.

  • Apply sunscreen all year round.

UVR does not magically disappear in winter. Keep in mind that solar radiation can damage your skin even on cloudy days and cause photoaging.

Furthermore, the snow reflects the sun rays up to 80 % – a lot more than sand or water at the beach – so use a stronger sunblock if you go to the mountain.


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16 Osborne Street, Cleethorpes DN358LB

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POLICY At SILESIANA Clinic , we take your data and privacy seriously. We know you have chosen to come to our salon and by obtaining your data, we aim to protect it as if it was our own. It stays within the salon and its managerial group who ensure customer data is kept secure, and never to hand it to any third parties. ​ Our stylists and therapist Data Privacy Promise ensures the following: ​ A POSITIVE EXPERIENCE You've chosen to come to us for the SILESIANA experience. To make sure you enjoy your experience again and again, we like to keep you in the loop. We aim to send news, features and offers that we feel our customers might enjoy or would like to take advantage of occasionally. This is done via email and text, but only if you have supplied us this information. WE'RE UP FRONT AND HONEST Our salon staff are known for their honesty. If something has been said to us or put on to a booking - whether it be a medical or skin condition, or even just confiding in one of our stylists or therapist on your latest visit - you can be sure that it will not go beyond the salon walls. YOU ARE IN CHARGE Just because you've visited our salon, it doesn't mean you have to be sent anything you don't want from us. If we have sent you one thing too many communications, and you wish to remove yourself from our mailing list for emails or texts - simply tell us and we will remove you. It's your right to decide who has access to your data and for what purposes. ​ ​ CODE OF CONDUCT   1.  SILESIANA will remain open for the full duration of their advertised opening hours and will serve customers at any time during these opening hours. Any service or treatment requested that may not be completed by the closing time is up to the discretion of the stylist/therapist, who may decide to accept or refuse the order. ​ 2.  The salon adheres to health and safety regulations set in place and is kept at an optimal level of cleanliness and hygiene at all times. Any concerns on cleanliness should be raised with the stylist in charge at the immediate time. ​​ 3.  Our staff will adhere to rules and policies set out in our staff handbook at all times to ensure all practises and procedures are kept in place.    4.  All customers, new and existing can expect to be greeted warmly every time on arrival. Staff will act with professionalism and integrity at all times and will not be confrontational or combative. ​​ 5. Customers will not be refused service from our salon based on age, sex, race, ethnicity or religious beliefs.  ​​ 6.  We expect customers to come in with a friendly attitude and not be intimidating, threatening or abusive towards our stylists. Our stylists retain the right to refuse to serve anyone in breach of this. This also counts for customers seen to be creating a health or safety issue for staff and other customers. ​​ 7.  Our staff will aim to provide the best possible treatment and service possible for any customer during their time within the salon. They will offer complete transparency in recommending products they are using and explaining what they are doing. They will also offer professional advice to help achieve and maintain a great look, when asked.   8.  Customers are allowed to ask the stylist providing their treatment about products being used and for advice on hair and beauty, to which our staff will only be too happy to answer.   9.  Customers may be allowed to make requests about the environment around them in the salon to which staff may take under consideration. They will always endeavour to create an ambient environment.    10.  On completion of services provided, all customers will be expected to pay, in full, the price as quoted by the salon member upon checkout. This will be via card or cash, no other form of payment is accepted. We will follow up on all attempts not to pay, with the potential of passing your details to the Police for prosecution. Failure to pay due to dissatisfactory service will be dealt with in accordance to our customer complaints policy. Treatments reserved online will require 100% booking fee.   11.  In the rare occasion where a customer is unhappy with the service that has been provided– we ask you to refer to our Customer Complaints policy.   12.  SILESIANA operates a no refund policy on treatments and services. In rare occasions where these are disputed, we would again refer to our Customer Complaints policy.   13.  We aim to make every customer enjoy their time in the salon, remove any stress they have going in and to offer the best service possible to ensure customers leave over satisfied so they want to come back again and again.  ​ 14. Our cancelation policy is strictly 48 hours notice for all guests. If we have 3 late cancelations or 3 ‘no shows’ within a year - where appointments are booked but no cancellation is given by phone or email – then we reserve the right to refuse any further services from the Salon.  CUSTOMER COMPLAINTS POLICY ​  We aim to ensure all of our customers leave the salon feeling better for their treatment or service and are satisfied with the quality and level of service offered.   On the rare occasion where customers are unhappy with the service they have received or are dissatisfied with the results of a treatment or service, we refer you (the customer) to our current complaints policy, below:   1.  In the first instance, any complaints should be raised via your therapist.  ​​ 2.  The complaint should be raised during or immediately after the treatment given, whilst you are still in the salon, so that staff have an opportunity to rectify the issue to a satisfactory standard. ​ 3.  If you are unable to stay immediately to remedy the situation, then we will arrange a suitable time for you to return to our salon to fix the problem. You may request a different member of staff to correct the issue. ​ 4.  If the dissatisfaction has occurred within one week of your salon visit – please inform the salon directly so that they can organise to rectify the situation. The salon can be contacted during normal salon opening hours.  ​ 5.  We ask that if there is a problem with your treatment, that you speak to the salon first and do not go to another salon to sort it out. We will no longer be liable for the issue if we have not had the opportunity to see it prior to treatment being seeked elsewhere. ​ 6.  We request when explaining a problem or fault that you do so in a calm and clear manner. Any abusive language or intimidating /threatening behaviour or treatment towards our staff will not be tolerated in any form, as clarified in our Code of Conduct, and you may be refused further treatment. ​ 7.  If we cannot fix the problem – you may be entitled to a partial or full refund depending on the scenario. We will treat every case uniquely, depending on the scale of a problem.   8.  If a resolution cannot be agreed after having followed our customer complaints policy, you are within your rights, as we are within ours - to contact an alternative dispute resolution provider. This way, one party will hear both sides of the disagreement and help fix things. The agreement then becomes legally binding. This is a cheaper alternative to seeking legal action. ​ Your information​ We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. 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